Web.com and two domain name providers it owns, NetworkSolutions.com and Register.com, suffered a security breach that experts say opens the door to hackers commandeering websites to steal customer information.
Domain name registrars, a vital cog in Internet infrastructure, reserve domain names and assign unique IP addresses on behalf of their customers.
The breached information “includes contact details such as name, address, phone numbers, email address and information about the services that we offer to a given account holder,” according to the company. Web.com says it does not believe passwords or credit card information were accessed, however it is requiring its estimated 8.7 million customers to reset their passwords the next time they log on.
While the password reset could be merely a precaution, Bob Rudis, chief security data scientist at Rapid7, says it’s unusual if the company insists that passwords were not compromised.